Publications
Story Telling Through Case Studies in Business, The Role of Languages in the Pursuit of Global Sustainability, Malaysian Association of Applied Linguistics conference, Kuala Lumpur, August 2022
Expert comment, Financial Literacy should start early, with Malizah Isa, Business Today, October 2021
Do we need a new model to teach entrepreneurs? Raymond Madden, Geoffrey Williams, Malay Mail, April 2021
MBACase study: Air Asia: now everyone can fly, Raymond Madden, Edinburgh Business School, Heriot Watt University, October 2020
MBA Case study: Semco: re-defining workplace democracy, Raymond Madden, Edinburgh Business School, Heriot Watt University, October 2020
MBA Case study: IzQuix: the world of work, Raymond Madden, Edinburgh Business School, Heriot Watt University, October 2020
Invited contributor, 12th Peter Drucker Forum Special Report, Proclaiming the Century of Leadership, Institute of Leadership and Management UK, Ethical Hallmarks: Have Leaders Forgotten About Ethics? October 2020
Unleashing universal banking in ASEAN: the CIMB journey, Jaya Kohli, Raymond Madden, 2018
Tomorrow’s Professionals: Generation Z in Malaysia, Elma Berisha, Raymond Madden, 2018
Cagamas, the National Mortgage Corporation of Malaysia: Housing the Nation, Elma Berisha, Raymond Madden, 2018
Gen Y in the Workplace: A Perspective from Thailand Elma Berisha, Raymond Madden, Pairach Piboonrungroj, 2017
Gen Y in the Workplace: A Perspective from Indonesia, Elma Berisha, Jaya Kohli, Raymond Madden, 2017
Earning the Trust: Ethical Standards and Practices in the Malaysian Financial Services Industry Baseline Assessment, Raymond Madden, Kee Gek Choo, 2017
Green Human Resources Management: An Organisational Strategy for Sustainability Cordelia Mason, Raymond Madden, Ooi S. K., Azlan Amran , 2017
Enhancing Digital Trust in Banking and Insurance: A Regional Perspective, Elma Berisha, Raymond Madden, Jaya Kohli, Adrian Cheok, Kasun Karunanayaka, Chamari Edirisinghe, Emma Yann Zhang, 2017
Crowdfunding Malaysia’s Sharing Economy: Alternative Financing for Micro, Small and Medium Enterprises, Kee Gek Choo, Raymond Madden, 2017
Gen Y in the Workplace: A Perspective from Singapore, Kee Gek Choo, Raymond Madden, 2017
Making Prudent Financial Management a Way of Life: The Aspiration of the Credit Counselling and Debt Management Agency (AKPK) Cordelia Mason, Raymond Madden, 2017
Powering Business through Innovation: PruBSN’s For All, For Life Journey
Cordelia Mason, Raymond Madden, 2017
Transforming the Digital Landscape of the Banking Industry: The Journey of Silverlake Axis Ltd Cordelia Mason, Raymond Madden, 2017
The Affin-Hwang Journey: Making a Merger Work, Wan Khairul Fadhilah Wan Abdul Hamid, Raymond Madden, Jaya Kohli, 2017
Gen Y: Aspirations for the Asean Economic Community (AEC), 2016.
Best Practices in Remuneration and Incentives, 2016.
Bank Simpanan Nasional: Pioneering Financial Inclusion in Malaysia , 2016.
Digital Banking: Measuring the Consumer Pulse in Malaysia, 2016.
High Performance Work Practices, 2016.
Microfinance in the Greater Kuala Lumpur Region: Outreach and Demand, 2016.
Redefining the Role of HR across the Financial Services Industry: A National Imperative, 2016.
The 3 Es of Talent Management: Engagement, Enrichment, Empowerment, 2016.
The business of Ethics, Book edited by Raymond Madden, published by IBFIM, August 2016.
ACLEDA Bank Plc: Making Commercial Microfinance Work in Cambodia, case study, September 2015.
Finance Matters: A Understanding Gen Y, Bridging the Knowledge Gap of Malaysia’s Millennials, September 2015.
Skills Gaps in the Financial Services Industry, May 2015.
Talent Gaps in the Financial Services Industry, May 2015.
Dare to Lead: Transformation of Bank Islam Malaysia Berhad, 2014.
Gen Y In The Workplace, 2014.
Ethics of Discounting by Law Firms in Malaysia (Comic Version), 2013.
Ethics of Discounting by Law Firms in Malaysia, 2013 .
Problem Solver: graduate recruitment and the broader talent agenda, Grapevine, November 2011.
The issue today...How Equal are Equal Opportunities, June 2011.
Thought Leader... Britain’s Got Talent ... Hasn’t it?, Jan 2011.
Ask the Experts, October 2010.
Britain’s Got Talent Leadership Lessons and Drive, Changeboard, Top Story, September 2nd 2010.
Professional development of accountants, evidence [restricted] and subsequent appearance in front of the US Department of Treasury government panel (Paulson committee), Washington DC, March 2008.
Corporate Responsibility: Beyond the Bottom Line, National Accountants Conference, invited speaker, Kuala Lumpur, November 2007.
The Talent Game, HKICPA Annual conference, invited speaker, Hong Kong October 2007.
Step out of the shadows: why are accountants so bad at communicating? Accountancy Age, February 22nd 2007.
Continuing Professional Development, European Commission's TACIS Programme, Implementation of auditing reform in the Russian Federation, invited speaker, Moscow, September 2006.
Corporate Universities, leaders article, European Business Forum, Issue 23, January 2006.
Raising Accounting Standards, in Technology Business Review, vol 14 2005.
Doing Business with Business Schools , Handbook of Corporate University Development, editors Rob Paton, Geoff Peters, John Storey and Scott Taylor, Gower Publishing, 2005.
Building capability ABN AMRO case study in Using the Four Levels to Improve Performance, D L Kirkpatrick and J D Kirkpatrick, Berrett Koehler USA, 2005
Generating revenue through working with external clients invited speaker Corporate University week, Florida, November 2004.
Working with clients and generating revenue, Corporate Universities building a world class workforce, invited speaker, Kuala Lumpur, July 2004.
Creating revenue from clients through learning and development, 9th Annual Global Forum, Executive Development & Business Driven Action Learning, invited speaker, Siemens, Munich, June 2004.
From cost centre to profit centre: creating a revenue generating corporate university, Worldwide Summit on Corporate Universities and Academies, invited speaker, Amsterdam, April 2004.
Corporate University ABN AMRO story, Universities Challenged: New Strategies and business models, invited speaker, London, December 2003.
Building Capability at ABN AMRO Wholesale Bank, 8th Annual Global Forum, Executive Development & Business Driven Action Learning, invited speaker, Amsterdam, May 2003.
Going Global: Our Journey at ABN AMRO e-Learning for Financial Services conference, invited speaker, London, March 2002.
Belgian Shell: Avoiding a public relations disaster? case study co-authored with Rob Douglas former CEO of Belgian Shell, ECCH ref nos: 301-156-1 + teaching note.